More than one person has described the situation in the Dean’s office as being one where the Dean gets the information he/she needs to manage the business of the school via a network of Excel worksheets tied together with macros. Interestingly, the keepers of these complex and contorted spreadsheets have become indispensable. Without them to maintain their spreadsheets, the information pipeline would run dry.
The Dean’ Office Studio creates a customized portal that extracts information from disparate sources and summarizes it into meaningful indicators. This single information gateway affords the creation of dashboards and scorecards that summarize transactional and other data on a "real-time" basis. These views are accompanied by data visualization tools with full visual drill-down capability.
The "intelligent views" are tailored to each Dean’s particular needs and preferences. It enables the Dean’s Office to gather, analyze and integrate internal and external data into dynamic profiles of key performance indicators. The Dean’s Office Studio enhances the ability of the Dean to establish a "single version of the truth".
The Dean’s Office Studio is an interactive executive dashboard with CRM functionality. The application has two primary capability centers.
In its use, data is loaded into the application primarily in two ways:
Since each Dean typically views his/her responsibilities uniquely, the information that is extracted, transformed and loaded into the Studio is defined for each installation. The same is true for the design of the intelligent views. These views are defined and developed for each installation.
The primary benefit of the Studio is that it consolidates most all the information the Dean needs to run the business. It provides his/her office with a set of CRM, communications and event management tools to be used in the development and assimilation of resources, i.e. human, financial, corporate, community, etc.
With the implementation of the Dean’s Office Studio, there are not multiple systems to access or reports to request from various departments. There are no complex or cumbersome queries to write and rewrite in order to gain access to the data needed to respond to key business questions. The Studio provides the information required with a simple point and click.
The Studio is a web-based business management application ideally featured to assist the Dean’s Office in managing its CRM, communications, and event management activities in these changing times. The Studio provides a relentless focus on the customer with its full CRM (Customer Relationship Management) tool set. The Studio’s customer interaction management, direct email communications management, and other tools are complimented by its effectiveness reports. The Studio provides the labor saving features and information needed to engage your constituents in a personalized and attentive fashion so as to ensure enduring profitable relationships.
During the same week you install the Dean’s Office Studio, you will be empowering associates within your office and potentially in other departments with the information and tools necessary to more efficiently communicate with constituents, to streamline event management and communications processes, and to manage individual and team efforts.
There are no complex or cumbersome queries to write and rewrite in order to gain access to the data you need to respond to key business questions. The Dean’s Office Studio provides the information required by the Dean and the members of his/her office to manage Dean sponsored events, special relationships with supporters of the School, and the business of the college.
Because of the easy to grasp user interfaces and the intuitive navigational flow, during the same week you install the Dean’s Office Studio, you will be empowering associates across departments with the information and tools: to communicate more efficiently; to eliminate or streamline work tasks associated with a wide range of activities, from report preparation to event solicitation and preparation; and to more effectively manage and coordinate individual and team efforts. You will also be making your external constituents feel more important and loyal, giving you an edge over other forces competing for their attention.
The Dean’s Office Studio technology platform is not anchored in personal use database applications or small business web page technology. It is robust "industrial strength" Microsoft SQL Server and Microsoft ASP.net. Because this technology foundation is widely used in institutions of all sizes, IT shops can be comfortable modifying the application, if the need ever arises.
Endless hours are consumed by the many tedious activities related to: communication messages, event planning and scheduling, newsletter preparation and distribution, performance measurement, task management, etc. The Dean’s Office Studio provides an extensive array of views and tools to enable you and your team members to be more effective and more efficient in your operations. You will begin to measure your return of your investment in COM immediately.